Quality and satisfaction throughout the company's entire management process. This has been the objective of the Electronic Commerce Factory Group since it was founded, and, to take on this task the best guarantee, a study has been carried out on all the operational processes which has led to the implementation of its own Quality Control System. 

The main result will be the optimisation of all the operations of the Group to make it more efficient in all its activities. The result does not only apply internally, but also because it will be clients who see the improvements in their dealings with the company more clearly.

The Quality Control System is a new element to strengthen the expansion of the Group, which will enable it in the next few months to expand the services on offer in the sector of mobile communications and web and wap products.